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AS 10002:2022

Current

Current

The latest, up-to-date edition.

Guidelines for complaint management in organizations (ISO 10002:2018, NEQ)

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English

Published date

25-03-2022

Preview
$203.34
Including GST where applicable

Provides guidance on complaint management within all types of organizations, including the planning, design, implementation, operation, maintenance and improvement of a complaint management system.

Committee
QR-015
DocumentType
Standard
ISBN
978 1 76113 703 7
Pages
60
PublisherName
Standards Australia
Status
Current
Supersedes

Originated in Australia as AS 4269-1995.
Revised and redesignated as AS ISO 10002-2006.
Jointly revised and redesignated as AS/NZS 10002:2014.
Second edition 2022.

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