Customer Support: 131 242

  • Shopping Cart
    There are no items in your cart
We noticed you’re not on the correct regional site. Switch to our AMERICAS site for the best experience.
Dismiss alert

AS ISO/IEC 20000.1-2013

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Information technology - Service management Service management system requirements

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English

Published date

18-10-2013

Superseded date

29-05-2024

$149.01
Including GST where applicable

Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).

Committee
IT-030
DevelopmentNote
Under Revision by DR AS/NZS ISO/IEC 20000.1:2019.
DocumentType
Standard
ISBN
978 1 74342 612 8
Pages
26
PublisherName
Standards Australia
Status
Superseded
SupersededBy
Supersedes
UnderRevision

Standards Relationship
ISO/IEC 20000-1:2011 Identical

Originated as AS 8018.1 2004.
Previous edition AS ISO/IEC 20000.1 2007.
Second edition 2013.

AS ISO/IEC 20000.2-2013 Information technology - Service management Guidance on the application of service management systems

AS ISO/IEC 20000.2-2013 Information technology - Service management Guidance on the application of service management systems

$149.01
Including GST where applicable