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AS/NZS ISO/IEC 20000.10:2019

Current

Current

The latest, up-to-date edition.

Information technology - Service management Concepts and vocabulary

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English

Published date

22-05-2019

$160.48
Including GST where applicable
Summarise this standard

The objective of this Standard is to describe the core concepts of AS/NZS ISO/IEC 20000 (all parts), identifying how the different parts support AS/NZS ISO/IEC 20000.1 as well as the relationships between AS/NZS ISO/IEC 20000.1 and other Standards and Technical Reports.

Committee
IT-030
DocumentType
Standard
ISBN
978 1 76072 471 9
Pages
27
PublisherName
Standards Australia
Status
Current
Supersedes

This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000-1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.
This document can be used by:
a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts);
b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal;
c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards;
d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts).

Standards Relationship
ISO/IEC 20000-10:2018 Identical

Originated as SA/SNZ TR ISO/IEC 20000.10:2014.
Jointly revised and redesignated as AS/NZS ISO/IEC 20000.10:2019.

$160.48
Including GST where applicable