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DIN EN 14012:2020-06

Current

Current

The latest, up-to-date edition.

Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019

Available format(s)

Hardcopy , PDF

Language(s)

German - English, English

Published date

01-06-2020

$317.09
Including GST where applicable

This document specifies complaints-handling principles related to domestic and international postal services.

Committee
TC 331
DocumentType
Standard
Pages
1
ProductNote
THIS STANDARD ALSO REFERS TO ISO/DIS 21055
PublisherName
German Institute for Standardisation (Deutsches Institut für Normung)
Status
Current

Standards Relationship
EN 14012:2019 Identical

$317.09
Including GST where applicable