EN 13011:2000

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Overall transport chain responsibility
5 Measurement of performance
6 Verification
Annex A (normative) Declaration of quality performance
        in transport chains
Bibliography

This European Standard specifies requirements for making declarations with reg ard to the quality of performance of a goods transport service. It is intended to establish a means whereby service providers can set out specific data with regard to the performance criteria relevant to the service being provided that will enable shippers/packers to adequately plan their requirements and to meet their obligations under the packaging waste directive. This European Standard does not specify standards of performance. Annex A provides an example of a suitable form of declaration.