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HB 229-2006

Withdrawn
Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

The why and how of complaints handling
Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Withdrawn date

10-02-2022

Language(s)

English

Published date

26-06-2006

Preview

Available in a discounted Set with AS ISO 10002-2006, Quality management — Customer satisfaction — Guidelines for complaints handling. Click here.

Committee
QR-015
DocumentType
Handbook
ISBN
0 7337 7425 3
Pages
30
ProductNote
Made Obsolescent on 1-07-2017.
PublisherName
Standards Australia
Status
Withdrawn

Made Obsolescent on 1-07-2017. First published as HB 229-2006.

AS 3806-2006 Compliance programs
AS ISO 10002-2006 Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
AS 4608-2004 Dispute management systems
AS 4269-1995 Complaints handling
AS/NZS ISO 19011:2003 Guidelines for quality and/or environmental management systems auditing

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$99.73
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