I.S. EN ISO 9241-20:2009
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 20: ACCESSIBILITY GUIDELINES FOR INFORMATION/COMMUNICATION TECHNOLOGY (ICT) EQUIPMENT AND SERVICES
Hardcopy , PDF
English
01-01-2009
15-01-2022
For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
Only cited Standards give presumption of conformance to New Approach Directives/Regulations.
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Application
4.1 Principles
4.2 Application framework
4.3 Implementing the recommendations
4.4 Conformance
5 Accessibility
5.1 General
5.2 Context(s) of use and accessibility
5.3 Process
6 Recommendations related to managing development
6.1 Information accessibility policy
6.2 Development accountability
7 Recommendations related to user characteristics
7.1 General
7.2 Vision
7.3 Hearing
7.4 Speech
7.5 Physical capabilities
7.6 Cognitive capabilities
8 Recommendations related to task characteristics
8.1 Performing tasks based on context of use
8.2 Providing alternative ways of performing tasks
8.3 Performing maintenance and other non-task related
operations
9 Recommendations related to equipment and service
characteristics
9.1 General
9.2 Other standards for ICT equipment and services
9.3 Assistive technologies
9.4 Selection and operation of ICT equipment and services
9.5 Preparation and completion of operation
10 Recommendations related to environmental characteristics
10.1 Operating in a range of environments
10.2 Designing environments
10.3 Impacting the environment
Annex A (informative) Overview of the ISO 9241 series
Annex B (informative) Sample checklist for assessing
applicability and conformance of ICT
equipment and services
Annex C (informative) User needs
Bibliography
Provides guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments.
| DocumentType |
Standard
|
| Pages |
56
|
| PublisherName |
National Standards Authority of Ireland
|
| Status |
Superseded
|
| SupersededBy |
| Standards | Relationship |
| ISO 9241-20:2008 | Identical |
| EN ISO 9241-20:2009 | Identical |
| DIN EN ISO 9241-20:2009-08 | Equivalent |
| BS EN ISO 9241-20:2009 | Equivalent |
| UNE-EN ISO 9241-20:2009 | Equivalent |
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