ISO/TS 24082:2021
Current
The latest, up-to-date edition.
Service excellence — Designing excellent service to achieve outstanding customer experiences
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
English
10-06-2021
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
| DocumentType |
Technical Specification
|
| Pages |
26
|
| PublisherName |
International Organization for Standardization
|
| Status |
Current
|
| Standards | Relationship |
| IS 17957 : 2022 | Identical |
| UNE-ISO/TS 24082:2025 | Identical |
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