Name: NEN ISO 24510 : 2008 - ACTIVITIES RELATING TO DRINKING WATER AND WASTEWATER SERVICES - GUIDELINES FOR THE ASSESSMENT AND FOR THE IMPROVEMENT OF THE SERVICE TO USERS
Brand: Netherlands Standards

Customer Support: 131 242

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ACTIVITIES RELATING TO DRINKING WATER AND WASTEWATER SERVICES - GUIDELINES FOR THE ASSESSMENT AND FOR THE IMPROVEMENT OF THE SERVICE TO USERS

Published date

12-01-2013

Publisher

Netherlands Standards

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Defines the elements of drinking water and wastewater services of relevance and interest to users. It also provides guidance on how to identify users' needs and expectations and how to assess whether they are being met.