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NEN NPR CEN/TS 15511 : 2008

Current

Current

The latest, up-to-date edition.

POSTAL SERVICES - QUALITY OF SERVICE - INFORMATION AVAILABLE ON POSTAL SERVICES

Published date

12-01-2013

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Defines a measurement methodology to assess information availability using desk research and a Mystery Shopper Approach.

DevelopmentNote
Supersedes NEN EN 15511. (04/2008)
DocumentType
Standard
PublisherName
Netherlands Standards
Status
Current
Supersedes

Standards Relationship
CEN/TS 15511:2008 Identical

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