Name: NS EN ISO 18295-2 : 2017 - CUSTOMER CONTACT CENTRES - PART 2: REQUIREMENTS FOR CLIENTS USING THE SERVICES OF CUSTOMER CONTACT CENTRES (ISO 18295-2:2017)
Brand: Norwegian Standards (Norges Standardiseringsforbund)

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CUSTOMER CONTACT CENTRES - PART 2: REQUIREMENTS FOR CLIENTS USING THE SERVICES OF CUSTOMER CONTACT CENTRES (ISO 18295-2:2017)

Published date

14-11-2017

Publisher

Norwegian Standards (Norges Standardiseringsforbund)

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DevelopmentNote	Supersedes NS EN 15838. (11/2017)
DocumentType	Standard
PublisherName	Norwegian Standards (Norges Standardiseringsforbund)
Status	Current
Supersedes	NS EN 15838 : 2009