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UNE-ISO 10002:2018

Current

Current

The latest, up-to-date edition.

Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

Available format(s)

Hardcopy , PDF

Language(s)

Spanish, Castilian, English - Spanish, Castilian

Published date

10-10-2018

$266.42
Including GST where applicable
Summarise this standard

Committee
CTN 66/SC 1
DocumentType
Standard
Pages
40
PublisherName
Asociación Española de Normalización
Status
Current

Standards Relationship
ISO 10002:2018 Identical

$266.42
Including GST where applicable