AS 10002:2022
Current
Guidelines for complaint management in organizations (ISO 10002:2018, NEQ)
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
English
03-25-2022
Provides guidance on complaint management within all types of organizations, including the planning, design, implementation, operation, maintenance and improvement of a complaint management system.
| Committee |
QR-015
|
| DocumentType |
Standard
|
| ISBN |
978 1 76113 703 7
|
| Pages |
60
|
| PublisherName |
Standards Australia
|
| Status |
Current
|
| Supersedes |
Originated in Australia as AS 4269-1995.
Revised and redesignated as AS ISO 10002-2006.
Jointly revised and redesignated as AS/NZS 10002:2014.
Second edition 2022.
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