BS 6143-1:1992

Committees responsible
Foreword
Guide
0 Introduction
1 Scope
2 Definitions
3 The process cost model
4 Relationship between the traditional (PAF) quality
    and process cost approaches
Appendices
A Examples of process models
B Examples of cost models
C Examples of process cost reports
D Preparation of process and cost models
Tables
1 Cost model for a personnel department
2 Cost model for a manufacturing department
3 Cost model for a quality assurance department
4 Cost model for a technical publications unit
5 Identification of costs for key activities
Figures
1 The basic process model
2 Typical inputs and outputs of personnel department
    processes
3 Typical inputs and outputs of manufacturing
    department processes
4 Typical inputs and outputs for the quality assurance
    department processes
5 Typical inputs and outputs for technical
    publications unit processes
6 Typical process report for a personnel department
7 Typical cost report for a manufacturing department
8 Typical process report for a quality assurance
    department
9 Typical process cost report for a technical
    publications unit
10 Stages of a process model

Modelling and determination of costs associated within any business process in a manner consistent with the pursuit of total quality management and continuous improvement. It is more readily applied to a wider range of business than the prevention, appraisal and failure model already published to BS 6143-2.