BS 7984-1:2016

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 The organization and documented information
5 Premises
6 Personnel
7 Service provision
8 Key management
Bibliography

Provides recommendations for the management, staffing and operation of an organization providing keyholding and response services or keyholding response services and mobile patrols as a shared service on a contracted basis.

This British Standard gives recommendations for the management, staffing and operation of an organization providing keyholding and response services or keyholding response services and mobile patrols as a shared service on a contracted basis.

This British Standard does not apply to lone worker response services, static site guarding and mobile patrol services.

NOTE Recommendations for lone worker response services are given in BS7984‑2. Recommendations for static site guarding and mobile patrol services are given in BS7499.

This British Standard assists procurers of keyholding and response services such as security companies and agencies, building management companies, local authorities and those promoting compliance.