BS ISO 9241-940:2017

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Conformance
5 How to use ISO 9241-940
6 Types of evaluation methods
7 Quality of haptic interaction
8 Guide to the annexes
Annex A (informative) - Haptic device attributes
Annex B (informative) - Haptic effect design principles
Annex C (informative) - Haptic effect task elements
Annex D (informative) - Context of use
Annex E (informative) - Specific usage qualities
Annex F (informative) - Human-centred quality
Annex G (informative) - Gesture attributes
Annex H (informative) - Examples of evaluation of
        device attributes
Annex I (informative) - Unique aspects of haptic
        interaction
Annex J (normative) - Evaluation by usability
        walkthrough or usability task test
Bibliography

Gives: - the types of methods that can be used for the evaluation of haptic devices and of systems that include haptic devices; - a procedure for the evaluation of haptic interactions by a usability walkthrough or usability test (see Annex J); and - guidance on the types of methods that are appropriate for the evaluation of specific attributes of haptic systems, cross-referenced to the guidance in the relevant clauses of other International Standards.

This document

• describes the types of methods that can be used for the evaluation of haptic devices and of systems that include haptic devices,

• specifies a procedure for the evaluation of haptic interactions by a usability walkthrough or usability test (see AnnexJ), and

• provides guidance on the types of methods that are appropriate for the evaluation of specific attributes of haptic systems, cross-referenced to the guidance in the relevant clauses of other International Standards (see AnnexesA, B, C, D, E, F and G).

It applies to the following types of interaction:

• augmented reality — information overlaid on a real scene, e.g. vibrating belt indicating distance;

• gesture control of a device or a virtual scenario;

• unidirectional interaction such as a vibrating phone or a vibrating belt;

• virtual environment — virtual space with which a user can interact with the aid of a haptic device.

This document applies to the following types of devices:

• gesture sensor, e.g. video that discerns 3D hand movements, touch screens that sense 2D touches;

• kinaesthetic haptic device, e.g. desktop haptic interface;

• tactile display, e.g. vibrating phone.

This document is not applicable to standard input devices such as keyboards, mice or track balls.

NOTE ISO9241-400 covers standard input devices, and ISO9241-411 applies to the evaluation of input devices such as keyboards and mice.

This document can be used to identify the types of methods and measures for

• establishing benchmarks,

• establishing requirements for haptic interaction,

• identifying problems with haptic interaction (formative evaluation), and

• use of the criteria to establish whether a haptic system meets requirements (summative evaluation).