CEI UNI ISO/IEC TR 20000-3 : 2011
Current
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 3: GUIDANCE ON SCOPE DEFINITION AND APPLICABILITY OF ISO/IEC 20000-1
Hardcopy , PDF
English
01-01-2011
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Fulfilling the requirements specified in ISO/IEC 20000-1
5 Applicability of ISO/IEC 20000-1
6 General principles for an SMS scope
Annex A (informative) - Main points on applicability of
ISO/IEC 20000-1, scope definition of the SMS and
conformity to ISO/IEC 20000-1
Annex B (informative) - Examples of scope statements
Bibliography
Defines a number of related management processes.
| Committee |
CT 700
|
| DevelopmentNote |
Classificazione CEI 700-16. (02/2011)
|
| DocumentType |
Standard
|
| Pages |
34
|
| PublisherName |
Comitato Elettrotecnico Italiano
|
| Status |
Current
|
| Standards | Relationship |
| ISO/IEC TR 20000-3:2009 | Identical |
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