DD ISO/PAS 20282-3 : DRAFT 2007

Foreword
Introduction
1 Scope
2 Conformity
3 Normative references
4 Terms and definitions
5 Purpose of testing ease of operation
6 Test procedure
7 Test method
  7.1 Identify product
  7.2 Specify expected context of use
  7.3 Check that the product is compatible with intended user
      characteristics
  7.4 Design the test
  7.5 Measures
8 Results
  8.1 Main goals
  8.2 Effectiveness of operation
  8.3 Efficiency of operation
  8.4 Satisfaction with operation
9 Report
Annex A (informative) - Product goals
Annex B (informative) - Background to the test method
Annex C (normative) - Recruiting a representative sample of users
Annex D (normative) - Confidence intervals
Annex E (normative) - Satisfaction with operation scale
Annex F (normative) - Format for test reports
Annex G (informative) - Feedback on this part of ISO 20282
Bibliography

Specifies a test method for measuring the ease of operation of consumer products.