DIN ISO 20282-1:2008-10

National foreword
Introduction
1 Scope
2 Conformity
3 Terms and definitions
4 Ease of operation
5 Requirements for review and documentation
  5.1 Review stages
  5.2 Suggested process
  5.3 Documentation
6 Context of use
  6.1 Main goal(s)
  6.2 Factors relating to other equipment
  6.3 Physical environmental factors
  6.4 Social environmental factors
7 User characteristics
  7.1 General
  7.2 Psychological and social characteristics
  7.3 Physical and sensory characteristics
  7.4 Demographics
Annex A (informative) User characteristics -
        Further information
        A.1 Cognitive abilities
        A.2 Culture
        A.3 Literacy
        A.4 Language
        A.5 Body dimensions
        A.6 Biomechanical abilities
        A.7 Design approaches for users with
             special requirements
        A.8 Visual and auditory abilities
        A.9 Handedness
        A.10 Age
        A.11 Gender
Annex B (informative) Ease of operation as instantiation
        of usability as defined in ISO 9241-11
Bibliography
National Annex NA (informative) Bibliography
Figures
Tables

Gives requirements and recommendations for the design of easy-to-operate everyday products, where ease of operation addresses a subset of the concept of usability concerned with the user interface by taking account of the relevant user characteristics and the context of use.