DIN ISO 9004:1990-05

Gives a basic set of elements by which quality management systems can be developed and implemented. The selection of suitable elements contained in this standard and the extent to which these elements are adopted and applied by a company depends on factors such as nature of product, consumer needs, market being served and production processes. Also gives definitions for organization, company, customer and requirements of society. Covers management responsibility and its application to quality policy, quality objectives and a quality system. Provides a basic set of rules for the development and implementation of quality systems according to product nature, market, manufacturing techniques etc.