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DS EN 14012 : 2009

Withdrawn

Withdrawn

View Superseded by

POSTAL SERVICES - QUALITY OF SERVICE - COMPLAINTS HANDLING PRINCIPLES

Published date

01-12-2013

Withdrawn date

04-01-2020

Superseded by

DS/EN 14012:2019

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Defines complaints handling principles related to domestic and international postal services. It applies to both national and cross border services.

Committee
DS/S-194
DocumentType
Standard
PublisherName
Danish Standards
Status
Withdrawn
SupersededBy

Standards Relationship
EN 14012:2008 Identical

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