HB 229-2006
Withdrawn
The why and how of complaints handling
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
English
06-26-2006
02-10-2022
Available in a discounted Set with AS ISO 10002-2006, Quality management — Customer satisfaction — Guidelines for complaints handling. Click here.
| Committee |
QR-015
|
| DocumentType |
Handbook
|
| ISBN |
0 7337 7425 3
|
| Pages |
30
|
| ProductNote |
Made Obsolescent on 1-07-2017.
|
| PublisherName |
Standards Australia
|
| Status |
Withdrawn
|
First published as HB 229-2006.
| AS 3806-2006 | Compliance programs |
| AS ISO 10002-2006 | Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD) |
| AS 4608-2004 | Dispute management systems |
| AS 4269-1995 | Complaints handling |
| AS/NZS ISO 19011:2003 | Guidelines for quality and/or environmental management systems auditing |
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