I.S. CWA 14661:2003

Foreword
1 Executive Summary
2 Introduction
3 Scope
4 References
5 General Considerations
   5.1 Disability: New Definition
   5.2 Barriers, the Digital Divide and Mindsets
   5.3 International Policy Standards Which Impact
        on Europe
   5.4 Standards and Legislation
   5.5 Public Procurement
6 DFA & ICT
   6.1 The Role of Design-for-All
   6.2 Adaptive and Assistive Technologies
   6.3 Universal Access
   6.4 Universal Service Obligations
7 Other Examples of Good Practice
   7.1 New Canadian Standard: Services for People with
        Disabilities
   7.2 SECTION 225: Telecommunications Access for
        People with Disabilities (US)
   7.3 DFA & Japanese Efforts in Standardisation in the
        Disabled and Elderly Sector
8 eEurope
   8.1 Introduction
   8.2 The Programme
   8.3 Directly Relevant Websites
9 eTransport
10 Benchmarking and DFA
11 eAccessibility for All
   11.1 Introduction
   11.2 TRI Content and Related Aspects
   11.3 User Involvement
   11.4 Priority Areas
12 Computing checklists
   12.1 Introduction
   12.2 Hardware: computer system
   12.3 Hardware: peripherals
   12.4 Software: operating system
   12.5 Software: applications
   12.6 Documentation
13 Conclusions
Annex A: Contents of the TIRESIAS website
Annex B: UN Standard Rules
Annex C: eEurope Action Plan

Provides guidelines for standardisers which complement ISO/IEC Guidelines 71 or CEN/CENELEC/ETSI Guide 6.