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ISO 10018:2012

Withdrawn

Withdrawn

View Superseded by

Quality management — Guidelines on people involvement and competence

Available format(s)

Hardcopy , PDF

Language(s)

French, English, Russian, Spanish, Castilian

Published date

08-31-2012

Withdrawn date

04-09-2025

Superseded by

ISO 10018:2020

US$96.00
Excluding Tax where applicable

ISO 10018:2012 provides guidance on engaging people in an organization's quality management system, and on enhancing their involvement and competence within it. ISO 10018:2012 is applicable to any organization, regardless of size, type, or activity.

Committee
ISO/TC 176/SC 3
DevelopmentNote
Supersedes ISO/DIS 10018. (09/2012)
DocumentType
Standard
Pages
23
PublisherName
International Organization for Standardization
Status
Withdrawn
SupersededBy

Standards Relationship
ANSI/ISO/ASQ 10018:2012 Identical
SAC GB/T 19028:2018 Identical
NBN ISO 10018 : 2014 Identical
GOST R ISO 10018 : 2014 Identical
NS ISO 10018 : 2012 Identical
BS ISO 10018:2012 Identical
FD ISO 10018 : 2012 FD Identical
UNE-ISO 10018:2015 Identical

SAE AS9120B Quality Management Systems – Requirements for Aviation, Space, and Defense Distributors
BS EN 15224:2016 Quality management systems. EN ISO 9001:2015 for healthcare
PD CEN ISO/TS 17969:2017 Petroleum, petrochemical and natural gas industries. Guidelines on competency management for well operations personnel
ISO/TS 17969:2017 Petroleum, petrochemical and natural gas industries — Guidelines on competency management for well operations personnel
DIN EN 15224:2016-04 (Draft) QUALITY MANAGEMENT SYSTEMS - EN ISO 9001:2015 FOR HEALTHCARE
ISO 15378:2017 Primary packaging materials for medicinal products — Particular requirements for the application of ISO 9001:2015, with reference to good manufacturing practice (GMP)
ISO 13485 - PRACTICAL GUIDE : 2016 ISO 13485:2016 - MEDICAL DEVICES - A PRACTICAL GUIDE
PD ISO/TS 9002:2016 Quality management systems. Guidelines for the application of ISO 9001:2015
NSAI/ISO Guide to ISO 9001:2015 ISO 9001:2015 FOR SMALL ENTERPRISES - WHAT TO DO? - ADVICE FROM ISO/TC 176
I.S. EN ISO 9001:2015 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS (ISO 9001:2015)
CEN/CLC ISO/IEC/TS 17021-3:2016 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 3: Competence requirements for auditing and certification of quality management systems (ISO/IEC/TS 17021-3:2013)
EN 15224:2016 Quality management systems - EN ISO 9001:2015 for healthcare
BS EN ISO 9004:2018 Quality management. Quality of an organization. Guidance to achieve sustained success
17/30347919 DC : 0 BS ISO 10005 - QUALITY MANAGEMENT SYSTEMS - GUIDELINES FOR QUALITY PLANS
15/30324719 DC : 0 BS ISO 30400 - HUMAN RESOURCE MANAGEMENT - TERMINOLOGY
EN ISO 9001:2015 Quality management systems - Requirements (ISO 9001:2015)
EN ISO 9000:2015 Quality management systems - Fundamentals and vocabulary (ISO 9000:2015)
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
15/30329378 DC : 0 BS EN 9110 - AEROSPACE SERIES - QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION MAINTENANCE ORGANIZATIONS
S.R. CEN ISO/TS 17969:2017 PETROLEUM, PETROCHEMICAL AND NATURAL GAS INDUSTRIES - GUIDELINES ON COMPETENCY MANAGEMENT FOR WELL OPERATIONS PERSONNEL (ISO/TS 17969:2017)
15/30328933 DC : 0 BS EN 9100 - QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION, SPACE AND DEFENSE ORGANIZATIONS
I.S. EN 15224:2016 QUALITY MANAGEMENT SYSTEMS - EN ISO 9001:2015 FOR HEALTHCARE
EN ISO 15378:2017 Primary packaging materials for medicinal products - Particular requirements for the application of ISO 9001:2015, with reference to good manufacturing practice (GMP) (ISO 15378:2017)
CEN ISO/TS 17969:2017 Petroleum, petrochemical and natural gas industries - Guidelines on competency management for well operations personnel (ISO/TS 17969:2017)
I.S. EN ISO 9000:2015 QUALITY MANAGEMENT SYSTEMS - FUNDAMENTALS AND VOCABULARY (ISO 9000:2015)
15/30329382 DC : 0 BS EN 9120 - QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION, SPACE AND DEFENSE DISTRIBUTORS
14/30273523 DC : 0 BS EN ISO 9001 - QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS
BS EN ISO 15378:2017 Primary packaging materials for medicinal products. Particular requirements for the application of ISO 9001:2015, with reference to good manufacturing practice (GMP)
PREN 9100 : 200P4 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR AVIATION, SPACE AND DEFENCE ORGANIZATIONS
16/30334735 DC : 0 BS EN 15224 - HEALTH CARE SERVICES - QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS BASED ON EN ISO 9001:2015
BIS IS/ISO 9000 : 2015 QUALITY MANAGEMENT SYSTEMS - FUNDAMENTALS AND VOCABULARY
PREN 15224 : DRAFT 2016 HEALTH CARE SERVICES - QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS BASED ON EN ISO 9001:2015
EN ISO 9004:2018 Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018)
DIN EN ISO 9000:2015-11 QUALITY MANAGEMENT SYSTEMS - FUNDAMENTALS AND VOCABULARY (ISO 9000:2015)
ISO/IEC TS 17021-3:2013 Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 3: Competence requirements for auditing and certification of quality management systems
ISO 9001:2015 Quality management systems — Requirements
18/30358588 DC : 0 BS EN ISO 29001 - PETROLEUM, PETROCHEMICAL AND NATURAL GAS INDUSTRIES - SECTOR-SPECIFIC QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS FOR PRODUCT AND SERVICE SUPPLY ORGANIZATIONS
PD CEN/CLC ISO/IEC TS 17021-3:2016 Conformity assessment. Requirements for bodies providing audit and certification of management systems Competence requirements for auditing and certification of quality management systems
16/30343033 DC : 0 BS ISO/IEC 17021-3 - CONFORMITY ASSESSMENT - REQUIREMENTS FOR BODIES PROVIDING AUDIT AND CERTIFICATION OF MANAGEMENT SYSTEMS - PART 3: COMPETENCE REQUIREMENTS FOR AUDITING AND CERTIFICATION OF QUALITY MANAGEMENT SYSTEMS
BS PD ISO/IEC TS 17021-3 : 2013 CONFORMITY ASSESSMENT - REQUIREMENTS FOR BODIES PROVIDING AUDIT AND CERTIFICATION OF MANAGEMENT SYSTEMS - PART 3: COMPETENCE REQUIREMENTS FOR AUDITING AND CERTIFICATION OF QUALITY MANAGEMENT SYSTEMS
SAE AS9100D Quality Management Systems - Requirements for Aviation, Space, and Defense Organizations
SAE AS9110C Quality Management Systems – Requirements for Aviation Maintenance Organizations
I.S. EN ISO 9004:2009 QUALITY MANAGEMENT - QUALITY OF AN ORGANIZATION - GUIDANCE TO ACHIEVE SUSTAINED SUCCESS (ISO 9004:2018)
S.R. CEN/CLC/ISO/IEC/TS 17021-3:2016 CONFORMITY ASSESSMENT - REQUIREMENTS FOR BODIES PROVIDING AUDIT AND CERTIFICATION OF MANAGEMENT SYSTEMS - PART 3: COMPETENCE REQUIREMENTS FOR AUDITING AND CERTIFICATION OF QUALITY MANAGEMENT SYSTEMS (ISO/IEC/TS 17021-3:2013)
ISO 9004:2018 Quality management — Quality of an organization — Guidance to achieve sustained success
S.R. ISO/TS 9002:2016 QUALITY MANAGEMENT SYSTEMS - GUIDELINES FOR THE APPLICATION OF ISO 9001:2015
I.S. EN ISO 15378:2017 PRIMARY PACKAGING MATERIALS FOR MEDICINAL PRODUCTS - PARTICULAR REQUIREMENTS FOR THE APPLICATION OF ISO 9001:2015, WITH REFERENCE TO GOOD MANUFACTURING PRACTICE (GMP) (ISO 15378:2017)
DIN EN ISO 9001:2015-11 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS (ISO 9001:2015)
BS EN ISO 9000:2015 Quality management systems. Fundamentals and vocabulary
BS EN ISO 9001:2015 Quality management systems. Requirements
DIN EN 15224:2017-05 QUALITY MANAGEMENT SYSTEMS - EN ISO 9001:2015 FOR HEALTHCARE
I.S. EN ISO 9004:2018 Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018)
UNE-CEN/CLC ISO/IEC/TS 17021-3:2016 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 3: Competence requirements for auditing and certification of quality management systems (ISO/IEC/TS 17021-3:2013)
UNE-ISO/TS 9002:2017 Quality management systems -- Guidelines for the application of ISO 9001:2015
UNE-ISO/IEC TS 17021-3:2014 Conformity assessment -- Requirements for bodies providing audit and certification of management systems -- Part 3: Competence requirements for auditing and certification of quality management systems
UNE 179008:2016 Quality management system for liver transplantation units
UNE 179002:2018 Health services. Quality management system for health care transport organization.
UNE-EN 15224:2017 Quality management systems - EN ISO 9001:2015 for healthcare
UNE-EN ISO 9000:2015 Quality management systems - Fundamentals and vocabulary (ISO 9000:2015)
UNE-EN ISO 9001:2015 Quality management systems - Requirements (ISO 9001:2015)
ISO/TS 9002:2016 Quality management systems — Guidelines for the application of ISO 9001:2015

ISO 10001:2007 Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations
ISO/TS 10004:2010 Quality management — Customer satisfaction — Guidelines for monitoring and measuring
ISO 19011:2011 Guidelines for auditing management systems
ISO 10015:1999 Quality management — Guidelines for training
ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
ISO 10003:2007 Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations
ISO 10002:2014 Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
ISO 9004:2009 Managing for the sustained success of an organization — A quality management approach
ISO 9001:2015 Quality management systems — Requirements
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary

US$96.00
Excluding Tax where applicable