ISO 14785:2014
Withdrawn
View Superseded by
Tourist information offices — Tourist information and reception services — Requirements
Hardcopy , PDF
English, French
03-31-2014
04-09-2025
ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.
| Committee |
ISO/TC 228
|
| DevelopmentNote |
Supersedes ISO/DIS 14785. Also available as colour PDF & epub format. (04/2014)
|
| DocumentType |
Standard
|
| Pages |
11
|
| PublisherName |
International Organization for Standardization
|
| Status |
Withdrawn
|
| SupersededBy | |
| UnderRevision |
| Standards | Relationship |
| BS ISO 14785:2014 | Identical |
| UNE-ISO 14785:2015 | Identical |
| ISO 10002:2014 | Quality management — Customer satisfaction — Guidelines for complaints handling in organizations |
| ISO 7001:2007 | Graphical symbols — Public information symbols |
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