ISO 18091:2014
Withdrawn
View Superseded by
Quality management systems — Guidelines for the application of ISO 9001:2008 in local government
Hardcopy , PDF
English, Spanish, Castilian
02-10-2014
04-09-2025
The objective of ISO 18091:2014 is to provide local governments with guidelines for achieving reliable results through the application of ISO 9001:2008 on an integral basis. These guidelines do not, however, add, change or modify the requirements of ISO 9001:2008.
All the guidelines indicated in ISO 18091:2014 are generic and applicable to all local governments, regardless of their type, size and product/service provided. The user can apply the guidance contained in ISO 18091:2014 as a whole or, in part, as necessary, to their maximum benefit.
| Committee |
ISO/TC 176
|
| DevelopmentNote |
DRAFT ISO/DIS 18091 is also available for this standard. (12/2017)
|
| DocumentType |
Standard
|
| Pages |
57
|
| PublisherName |
International Organization for Standardization
|
| Status |
Withdrawn
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| GOST R ISO 18091 : 2016 | Identical |
| ANSI/ISO/ASQ 18091:2014 | Identical |
| NEN ISO 18091 : 2014 | Identical |
| UNE-ISO 18091:2015 | Identical |
| 17/30354791 DC : 0 | BS ISO 37153 - SMART COMMUNITY INFRASTRUCTURES - MATURITY MODEL FOR ASSESSMENT AND IMPROVEMENT |
| ISO 37153:2017 | Smart community infrastructures — Maturity model for assessment and improvement |
| ISO 37101:2016 | Sustainable development in communities — Management system for sustainable development — Requirements with guidance for use |
| ISO/TR 37121:2017 | Sustainable development in communities — Inventory of existing guidelines and approaches on sustainable development and resilience in cities |
| PD ISO/TR 37121:2017 | Sustainable development in communities. Inventory of existing guidelines and approaches on sustainable development and resilience in cities |
| 16/30335561 DC : DRAFT APR 2016 | BS ISO 37102 - SUSTAINABLE DEVELOPMENT AND RESILIENCE OF COMMUNITIES - VOCABULARY |
| BS ISO 37101:2016 | Sustainable development in communities. Management system for sustainable development. Requirements with guidance for use |
| UNE 178202:2016 | Smart cities. Management indicators based on balanced scorecard |
| ISO 10001:2007 | Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations |
| ISO 19011:2011 | Guidelines for auditing management systems |
| ISO 10015:1999 | Quality management — Guidelines for training |
| IWA 1:2005 | Quality management systems — Guidelines for process improvements in health service organizations |
| ISO 26000:2010 | Guidance on social responsibility |
| IWA 2:2007 | Quality management systems — Guidelines for the application of ISO 9001:2000 in education |
| ISO 10004:2012 | Quality management — Customer satisfaction — Guidelines for monitoring and measuring |
| ISO 10005:2005 | Quality management systems — Guidelines for quality plans |
| ISO 10003:2007 | Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations |
| ISO 10006:2003 | Quality management systems — Guidelines for quality management in projects |
| ISO 10002:2014 | Quality management — Customer satisfaction — Guidelines for complaints handling in organizations |
| ISO 9004:2009 | Managing for the sustained success of an organization — A quality management approach |
| ISO 14001:2015 | Environmental management systems — Requirements with guidance for use |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| AS ISO 37104:2020 | Sustainable cities and communities - Transforming our cities - Guidance for practical local implementation of AS ISO 37101 |
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