ISO 9004:2018
Current
Quality management — Quality of an organization — Guidance to achieve sustained success
Hardcopy , PDF
English, French, Spanish, Castilian
04-03-2018
ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.
ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.
ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.
| Committee |
ISO/TC 176/SC 2
|
| DevelopmentNote |
Supersedes ISO 9004-1. (11/2000) Supersedes ISO/FDIS 9004. (04/2018)
|
| DocumentType |
Standard
|
| Pages |
59
|
| PublisherName |
International Organization for Standardization
|
| Status |
Current
|
| Supersedes |
| Standards | Relationship |
| BS EN ISO 9004:2018 | Identical |
| IS/ISO 9004 : 2018 | Identical |
| I.S. EN ISO 9004:2018 | Identical |
| I.S. EN ISO 9004:2009 | Identical |
| BS EN ISO 9004:2009 | Identical |
| CSA ISO 9004:20 (R2025) | Identical |
| JIS Q 9004:2018 | Identical |
| AS/NZS ISO 9004:2018 | Identical |
| DIN EN ISO 9004:2018-08 | Identical |
| NF EN ISO 9004:2018 | Identical |
| NEN EN ISO 9004 : 2018 | Identical |
| SS-EN ISO 9004:2018 | Identical |
| EN ISO 9004:2018 | Identical |
| ÖNORM EN ISO 9004:2018 10 01 | Identical |
| ABNT NBR ISO 9004:2019 | Identical |
| GOST R ISO 9004:2019 | Identical |
| UNE-EN ISO 9004:2018 | Identical |
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