ISO/IEC TS 15504-8:2012
Withdrawn
View Superseded by
Information technology — Process assessment — Part 8: An exemplar process assessment model for IT service management
Hardcopy , PDF
English
09-05-2012
04-09-2025
ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2.
An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.
| DocumentType |
Standard
|
| Pages |
204
|
| PublisherName |
International Organization for Standardization
|
| Status |
Withdrawn
|
| SupersededBy |
| Standards | Relationship |
| NEN NPR ISO/IEC TS 15504-8 : 2012 | Identical |
| AS/NZS ISO/IEC 15504.8:2013 | Identical |
| PD ISO/IEC TR 20000-5:2013 | Information technology. Service management Exemplar implementation plan for ISO/IEC 20000-1 |
| ISO/IEC 25000:2014 | Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — Guide to SQuaRE |
| 15/30299325 DC : 0 | BS ISO/IEC 27013 - INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - GUIDANCE ON THE INTEGRATED IMPLEMENTATION OF ISO/IEC 27001 AND ISO/IEC 20000-1 |
| 14/30273794 DC : 0 | BS ISO/IEC 16350 - SYSTEMS AND SOFTWARE ENGINEERING - APPLICATION MANAGEMENT |
| BS ISO/IEC 33001:2015 | Information technology. Process assessment. Concepts and terminology |
| ISO/IEC 27013:2015 | Information technology — Security techniques — Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 |
| BS ISO/IEC 25000:2014 | Systems and software engineering. Systems and software Quality Requirements and Evaluation (SQuaRE). Guide to SQuaRE |
| ISO/IEC TR 20000-10:2015 | Information technology — Service management — Part 10: Concepts and terminology |
| BS ISO/IEC 30105-2:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process assessment model (PAM) |
| BS ISO/IEC 16350:2015 | Information technology. Systems and software engineering. Application management |
| ISO/IEC 33001:2015 | Information technology — Process assessment — Concepts and terminology |
| ISO/IEC TR 20000-5:2013 | Information technology — Service management — Part 5: Exemplar implementation plan for ISO/IEC 20000-1 |
| INCITS/ISO/IEC 27013 : 2014 | INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - GUIDANCE ON THE INTEGRATED IMPLEMENTATION OF ISO/IEC 27001 AND ISO/IEC 20000-1 |
| PD ISO/IEC TR 20000-10:2015 | Information technology. Service management Concepts and terminology |
| BS ISO/IEC 27013:2015 | Information technology. Security techniques. Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 |
| BS ISO/IEC 20000-3:2012 | Information technology. Service management Guidance on scope definition and applicability of ISO/IEC 20000-1 |
| ISO/IEC 30105-2:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 2: Process assessment model (PAM) |
| ISO/IEC 16350:2015 | Information technology — Systems and software engineering — Application management |
| UNE-ISO/IEC 20000-3:2015 | Information technology. Service management. Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 |
| ISO/IEC TR 24774:2010 | Systems and software engineering — Life cycle management — Guidelines for process description |
| ISO/IEC TR 20000-5:2013 | Information technology — Service management — Part 5: Exemplar implementation plan for ISO/IEC 20000-1 |
| ISO/IEC 27001:2013 | Information technology — Security techniques — Information security management systems — Requirements |
| ISO/IEC TR 15504-6:2008 | Information technology — Process assessment — Part 6: An exemplar system life cycle process assessment model |
| ISO/IEC TR 15504-5:1999 | Information technology — Software Process Assessment — Part 5: An assessment model and indicator guidance |
| AS/NZS ISO/IEC 20000.10:2019 | Information technology - Service management Concepts and vocabulary |
| ISO/IEC/IEEE 15289:2017 | Systems and software engineering — Content of life-cycle information items (documentation) |
| ISO/IEC TR 20000-4:2010 | Information technology — Service management — Part 4: Process reference model |
| ISO/IEC 15504-2:2003 | Information technology — Process assessment — Part 2: Performing an assessment |
| ISO/IEC 20000-1:2011 | Information technology — Service management — Part 1: Service management system requirements |
| ISO/IEC 15288:2008 | Systems and software engineering — System life cycle processes |
| ISO/IEC TR 20000-3:2009 | Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 |
| ISO/IEC 20000-2:2012 | Information technology — Service management — Part 2: Guidance on the application of service management systems |
| ISO/IEC 12207:2008 | Systems and software engineering — Software life cycle processes |
| ISO/IEC 15504-1:2004 | Information technology — Process assessment — Part 1: Concepts and vocabulary |
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