JIS Z 9904:1994

This Standard provides guidance on quality management and quality system elements. The quality system elements are suitable for use in the development and implementation of a comprehensive and effective in-house quality system, with a view to ensuring customer satisfaction. This standard is not intended for contractual, regulatory or certification use. Consequently, it is not a guideline for the implementing of JIS Z 9901, JIS Z 9902 and JIS Z 9903, ISO 9000-2 should be used for that purpose. The selection of appropriate elements contained in this standard and the extent to which these elements are adopted and applied by an organization depends upon factors such as the market being served, nature of the product, production processes, and customer and consumer needs. Reference in this standard to a \"product\" should be interpreted as applicable to the generic product categories of hardware, software, processed materials or service (in accordance with the definition of \"product\" in ISO 8402).

94(R2001) [20/02/2001]94 [01/12/1994]91 [29/04/1992]