• There are no items in your cart

JIS Z 9920:2000

Withdrawn

Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

View Superseded by
withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

Complaints handling management systems - Guideline

Available format(s)

Hardcopy , PDF

Withdrawn date

06-20-2005

Language(s)

Japanese, English

Published date

10-31-2000

ForewordIntroduction1 Scope2 Definitions3 Construction of complaints handling management system4 Elements of complaints handling

Defines the elements necessary for the organization to secure the right of a person who submits a complaint about the product and to quickly meet and fairly solve the complaint and specifies the complaints handling management system which represents a process starting from the reception of complaints in the organization and coming to the finish of handling.

DocumentType
Standard
Pages
0
PublisherName
Japanese Standards Association
Status
Withdrawn
SupersededBy

2000 [20/10/2000]

JIS S 0200:2002 Guidelines for consumer protection in electronic commerce

View more information

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.