NEN EN 14012:2019
Current
Current
Postal services - Quality of service - Complaints handling principles
Published date
09-01-2019
Publisher
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NEN-EN 14012 specifies complaints-handling principles related to domestic and international postal services.
| Committee |
TC 331
|
| DocumentType |
Standard
|
| PublisherName |
Netherlands Standards
|
| Status |
Current
|
| Standards | Relationship |
| EN 14012:2019 | Identical |
Summarise
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