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NEN EN 15838 : 2009

Current

Current

The latest, up-to-date edition.

CUSTOMER CONTACT CENTRES - REQUIREMENTS FOR SERVICE PROVISION

Published date

01-12-2013

Defines the requirements for customer contact centres.

DocumentType
Standard
PublisherName
Netherlands Standards
Status
Current
SupersededBy

Standards Relationship
EN 15838:2009 Identical

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