NS ISO 10004 : 2012
Withdrawn
Withdrawn
View Superseded by
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR MONITORING AND MEASURING
Published date
07-11-2013
Withdrawn date
03-01-2019
Superseded by
Sorry this product is not available in your region.
Gives guidance in defining and implementing processes to monitor and measure customer satisfaction.
| Committee |
K 149
|
| DocumentType |
Standard
|
| PublisherName |
Norwegian Standards (Norges Standardiseringsforbund)
|
| Status |
Withdrawn
|
| SupersededBy |
| Standards | Relationship |
| ISO 10004:2012 | Identical |
Summarise
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