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NS ISO/IEC 20000-1 : 2011

Current

Current

INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 1: SERVICE MANAGEMENT SYSTEM REQUIREMENTS

Published date

06-16-2014

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Summarise this standard

Defines requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.

DocumentType
Standard
PublisherName
Norwegian Standards (Norges Standardiseringsforbund)
Status
Current

Standards Relationship
ISO/IEC 20000-1:2011 Identical

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