PD ISO/IEC TR 20000-12:2016
Withdrawn
Information technology. Service management Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC®
Hardcopy , PDF
English
10-31-2016
11-02-2021
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Use of ISO/IEC 20000-1:2011 and CMMI-SVC
5 Correlation of CMMI-SVC to ISO/IEC 20000-1:2011
Annex A (informative) - Correlation of ISO/IEC 20000-1:2011
to CMMI-SVC - Terms and definitions
Annex B (informative) - Summary correlation of ISO/IEC 20000-1:2011
to CMMI-SVC
Bibliography
Gives guidance on the relationship between ISO/IEC 20000-1:2011 and CMMI-SVC V1.3 (through Maturity Level 3).
| Committee |
IST/60/2
|
| DocumentType |
Standard
|
| Pages |
44
|
| PublisherName |
British Standards Institution
|
| Status |
Withdrawn
|
| Standards | Relationship |
| ISO/IEC TR 20000-12:2016 | Identical |
| ISO/IEC TR 20000-5:2013 | Information technology — Service management — Part 5: Exemplar implementation plan for ISO/IEC 20000-1 |
| ISO/IEC 27001:2013 | Information technology — Security techniques — Information security management systems — Requirements |
| ISO 31000:2009 | Risk management — Principles and guidelines |
| ISO/IEC TR 20000-9:2015 | Information technology — Service management — Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services |
| ISO/IEC TR 20000-4:2010 | Information technology — Service management — Part 4: Process reference model |
| ISO/IEC 21827:2008 | Information technology — Security techniques — Systems Security Engineering — Capability Maturity Model® (SSE-CMM®) |
| ISO/IEC 20000-1:2011 | Information technology — Service management — Part 1: Service management system requirements |
| ISO/IEC 20000-2:2012 | Information technology — Service management — Part 2: Guidance on the application of service management systems |
| ISO/IEC 20000-3:2012 | Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| ISO/IEC TR 20000-11:2015 | Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL® |
| ISO/IEC 27013:2015 | Information technology — Security techniques — Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 |
| ISO/IEC 27000:2016 | Information technology — Security techniques — Information security management systems — Overview and vocabulary |
| ISO/IEC TR 20000-10:2015 | Information technology — Service management — Part 10: Concepts and terminology |
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