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PD ISO/IEC TR 20000-9:2015

Withdrawn

Withdrawn

Information technology. Service management Guidance on the application of ISO/IEC 20000-1 to cloud services

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

03-31-2015

Withdrawn date

11-02-2021

US$400.07
Excluding Tax where applicable

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Applying ISO/IEC 20000-1 to cloud services
5 Scenarios
Bibliography

Gives guidance on the use of ISO/IEC 20000-1:2011 for service providers delivering cloud services.

Committee
IST/60/2
DocumentType
Standard
Pages
40
PublisherName
British Standards Institution
Status
Withdrawn

Standards Relationship
ISO/IEC TR 20000-9:2015 Identical

ISO/IEC TR 20000-5:2013 Information technology — Service management — Part 5: Exemplar implementation plan for ISO/IEC 20000-1
ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements
ISO/IEC 27018:2014 Information technology — Security techniques — Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors
ISO/IEC TR 20000-4:2010 Information technology — Service management — Part 4: Process reference model
ISO/IEC 20000-1:2011 Information technology — Service management — Part 1: Service management system requirements
ISO/IEC 20000-2:2012 Information technology — Service management — Part 2: Guidance on the application of service management systems
ISO/IEC 20000-3:2012 Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
ISO/IEC 27013:2015 Information technology — Security techniques — Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
ISO/IEC TR 20000-10:2015 Information technology — Service management — Part 10: Concepts and terminology
ISO/IEC 17789:2014 Information technology — Cloud computing — Reference architecture
ISO/IEC 17788:2014 Information technology — Cloud computing — Overview and vocabulary

US$400.07
Excluding Tax where applicable