S.R. CEN/TR 16915:2015
Withdrawn
POSTAL SERVICES - QUALITY OF SERVICE - DAMAGE TO POSTAL ITEMS
Hardcopy , PDF
English
01-01-2015
05-13-2021
National Foreword
European foreword
Introduction
1 Scope
2 Terms and definitions
3 Main issues concerning the
damages of postal items
4 Prevention actions
5 Measurements
6 Activities to mitigate impact of damages
7 Parameters of postal items affecting
the number of damages
Bibliography
Pertains to the European Standard EN 14012 with regard to damage of postal items.
| DocumentType |
Standard
|
| Pages |
26
|
| PublisherName |
National Standards Authority of Ireland
|
| Status |
Withdrawn
|
| Standards | Relationship |
| CEN/TR 16915:2015 | Identical |
| PD CEN/TR 16915:2015 | Equivalent |
| EN 14012:2008 | Postal services - Quality of service - Complaints handling principles |
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