SS-EN ISO 18295-2:2017
Current
Current
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
Published date
11-01-2017
Publisher
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ISO 18295-2:2017 specifies requirements for organizations using the services of customer contact centres (CCC).
| Committee |
PC 273
|
| DocumentType |
Standard
|
| PublisherName |
Standardiserings-Kommissionen I Sverige
|
| Status |
Current
|
| Standards | Relationship |
| EN ISO 18295-2:2017 | Identical |
| ISO 18295-2:2017 | Identical |
Summarise
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