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SS-ISO 10001:2019

Current

Current

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018, IDT)

Published date

01-31-2019

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This document gives guidelines for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.

Committee
ISO/TC 176
DocumentType
Standard
PublisherName
Standardiserings-Kommissionen I Sverige
Status
Current

Standards Relationship
ISO 10001:2018 Identical

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