UNE-ISO 10002:2004
Superseded
Superseded
Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
Available format(s)
Hardcopy , PDF
Language(s)
Spanish, Castilian, English - Spanish, Castilian
Published date
09-10-2004
Publisher
Superseded date
05-06-2015
US$155.45
Excluding Tax where applicable
| Committee |
CTN 66/SC 1
|
| DocumentType |
Standard
|
| Pages |
34
|
| PublisherName |
Asociación Española de Normalización
|
| Status |
Superseded
|
| Standards | Relationship |
| ISO 10002:2004 | Identical |
Summarise
US$155.45
Excluding Tax where applicable
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