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CEI UNI EN ISO/IEC 19796-1 : 2010

Current

Current

The latest, up-to-date edition.

INFORMATION TECHNOLOGY - LEARNING, EDUCATION AND TRAINING - QUALITY MANAGEMENT, ASSURANCE AND METRICS - PART 1: GENERAL APPROACH

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-01-2010

$585.83
Including GST where applicable

Foreword
Introduction
1 Scope
2 Terms and definitions
3 Process model
4 Conformance
Annex A (informative) - Explanation for the use of the model
Annex B (informative) - DIN process model (DIN PAS 1032-1)
Annex C (informative) - French code of practice in E-Learning
        (AFNOR Z76-001)
Annex D (informative) - Reference Quality Criteria (RQC)
        DIN PAS 1032-1
Annex E (informative) - Harmonized model for quality
        management for learning, education, and training:
        mapping CELTSC and RFDQ
Annex F (informative) - Specific quality objectives
Annex G (informative) - References

Specifies a common framework to describe, specify, and understand critical properties, characteristics, and metrics of quality.

Committee
CT 700
DevelopmentNote
Classificazione CEI 700-3. (05/2010)
DocumentType
Standard
Pages
134
PublisherName
Comitato Elettrotecnico Italiano
Status
Current

Standards Relationship
ISO/IEC 19796-1:2005 Identical
EN ISO/IEC 19796-1:2009 Identical

ISO 10015:1999 Quality management — Guidelines for training
ISO/IEC 11179-3:2013 Information technology — Metadata registries (MDR) — Part 3: Registry metamodel and basic attributes
DIN PAS 1032-1 : 2004 LEARNING, EDUCATION AND TRAINING FOCUSING ON E-LEARNING - PART 1: REFERENCE MODEL FOR QUALITY MANAGEMENT AND QUALITY ASSURANCE - PLANNING, DEVELOPMENT, REALIZATION AND EVALUATION OF PROCESSES AND OFFERS IN LEARNING, EDUCATION AND TRAINING
ISO 9004:2009 Managing for the sustained success of an organization — A quality management approach
ISO 9001:2015 Quality management systems — Requirements
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
ISO/IEC Guide 2:2004 Standardization and related activities — General vocabulary
ISO/IEC 2382:2015 Information technology — Vocabulary

$585.83
Including GST where applicable