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Superseded
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BS ISO/IEC 30105-4 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES - BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 4: TERMS AND CONCEPTS
Hardcopy , PDF
English
11-30-2016
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Concepts
5 Interrelationship between standards
Bibliography
BS ISO/IEC 30105-4.
| Committee |
IST/60/3
|
| DocumentType |
Draft
|
| Pages |
31
|
| PublisherName |
British Standards Institution
|
| Status |
Superseded
|
| SupersededBy |
| ISO/IEC 33020:2015 | Information technology — Process assessment — Process measurement framework for assessment of process capability |
| ISO/IEC 33001:2015 | Information technology — Process assessment — Concepts and terminology |
| ISO/IEC 33003:2015 | Information technology — Process assessment — Requirements for process measurement frameworks |
| ISO/IEC TR 20000-4:2010 | Information technology — Service management — Part 4: Process reference model |
| ISO/IEC 20000-1:2011 | Information technology — Service management — Part 1: Service management system requirements |
| ISO/IEC 33002:2015 | Information technology — Process assessment — Requirements for performing process assessment |
| ISO 37500:2014 | Guidance on outsourcing |
| ISO/IEC TR 20000-10:2015 | Information technology — Service management — Part 10: Concepts and terminology |
| ISO/IEC 33004:2015 | Information technology — Process assessment — Requirements for process reference, process assessment and maturity models |
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