ISO/IEC 33020:2015
Withdrawn
Withdrawn
View Superseded by
Information technology — Process assessment — Process measurement framework for assessment of process capability
Available format(s)
Hardcopy , PDF
Language(s)
English
Published date
02-27-2015
Withdrawn date
04-09-2025
Superseded by
US$96.00
Excluding Tax where applicable
ISO/IEC 33020:2015 defines a process measurement framework that supports the assessment of process capability, in accordance with the requirements of ISO/IEC 33003. The process measurement framework provides a schema that can be used to construct a process assessment model conformant with ISO/IEC 33004 which can be used in the performance of assessment of process capability according to the requirements of ISO/IEC 33002. In the context of this and related standards, process capability is a process quality characteristic related to the ability of a process to consistently meet current or projected business goals.
The process measurement frameworks defined in ISO/IEC 33020:2015 form a structure which
a) facilitates self-assessment,
b) provides a basis for use in process improvement and process quality determination,
c) is applicable across all application domains and sizes of organization,
d) produces a set of process (capability) attribute ratings (process profile), and
e) derives a process capability level.
| Committee |
ISO/IEC JTC 1/SC 7
|
| DevelopmentNote |
Partially supersedes ISO/IEC 15504-2. (03/2015)
|
| DocumentType |
Standard
|
| Pages |
18
|
| PublisherName |
International Organization for Standardization
|
| Status |
Withdrawn
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| BS ISO/IEC 33020:2015 | Identical |
| JIS X 33020:2019 | Identical |
| GOST R ISO/IEC 33020 : 2017 | Identical |
| 15/30291709 DC : 0 | BS ISO/IEC 30105-2 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 2: PROCESS ASSESSMENT MODEL |
| 15/30322573 DC : 0 | BS ISO/IEC 33071 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - AN INTEGRATED PROCESS CAPABILITY ASSESSMENT MODEL FOR ENTERPRISE PROCESSES |
| BS ISO/IEC 29110-3-3:2016 | Systems and software engineering. Lifecycle profiles for Very Small Enterprises (VSEs) Certification requirements for conformity assessments of VSE profiles using process assessment and maturity models |
| 17/30354695 DC | BS ISO 8000-62. Data quality. Part 62. Data quality management: Organizational process maturity assessment: Application of the ISO/IEC 330xx family of standards |
| ISO/IEC 30105-3:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 3: Measurement framework (MF) and organization maturity model (OMM) |
| BS ISO/IEC IEEE 24765:2010 | Systems and software engineering. Vocabulary |
| 14/30229005 DC : 0 | BS ISO/IEC 29169 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - THE APPLICATION OF CONFORMITY ASSESSMENT METHODOLOGY TO THE ASSESSMENT TO PROCESS QUALITY CHARACTERISTICS AND ORGANIZATIONAL MATURITY |
| PD ISO/IEC TR 29110-5-2-1:2016 | Systems and software engineering. Lifecycle profiles for Very Small Entities (VSEs) Organizational management guidelines |
| BS ISO/IEC 25066:2016 | Systems and software engineering. Systems and software Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for Usability. Evaluation Report |
| PD ISO/IEC TR 29110-3-1:2015 | Systems and software engineering. Lifecycle profiles for Very Small Entities (VSEs) Assessment guide |
| ISO/IEC 30105-4:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Terms and concepts |
| ISO/IEC TR 29110-3-1:2015 | Systems and software engineering — Lifecycle profiles for Very Small Entities (VSEs) — Part 3-1: Assessment guide |
| ISO/IEC/IEEE 15939:2017 | Systems and software engineering — Measurement process |
| 18/30354698 DC : DRAFT FEB 2018 | BS ISO 8000-63 - DATA QUALITY - PART 63: DATA QUALITY MANAGEMENT: PROCESS MEASUREMENT |
| ISO/IEC 33002:2015 | Information technology — Process assessment — Requirements for performing process assessment |
| 15/30312480 DC : 0 | BS ISO/IEC 30105-4 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES - BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 4: TERMS AND CONCEPTS |
| BS ISO/IEC 33002:2015 | Information technology. Process assessment. Requirements for performing process assessment |
| BS ISO/IEC 30105-5:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Guidelines |
| VDI 5702 Blatt 1:2017-04 | Medical device software - Medical SPICE Process assessment model |
| ISO/TS 8000-60:2017 | Data quality — Part 60: Data quality management: Overview |
| 15/30285994 DC : 0 | BS ISO/IEC 30105-1 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES/ BUSINESS PROCESS OUTSOURCING (ITESBPO) LIFECYCLE PROCESSES - PROCESS REFERENCE MODEL (PRM) |
| 15/30291621 DC : 0 | BS ISO/IEC 30105-3 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 3: MEASUREMENT FRAMEWORK AND ORGANIZATIONAL MATURITY MODEL |
| ISO/IEC TR 29110-5-2-1:2016 | Systems and software engineering — Lifecycle profiles for Very Small Entities (VSEs) — Part 5-2-1: Organizational management guidelines |
| ISO/IEC/IEEE 12207:2017 | Systems and software engineering — Software life cycle processes |
| BS ISO/IEC 30105-1:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process reference model (PRM) |
| BS ISO/IEC 33071:2016 | Information technology. Process assessment. An integrated process capability assessment model for Enterprise processes |
| ISO/IEC TS 33030:2017 | Information technology — Process assessment — An exemplar documented assessment process |
| ISO/IEC 29169:2016 | Information technology — Process assessment — Application of conformity assessment methodology to the assessment to process quality characteristics and organizational maturity |
| ISO/IEC 33063:2015 | Information technology — Process assessment — Process assessment model for software testing |
| ISO/IEC 33071:2016 | Information technology — Process assessment — An integrated process capability assessment model for Enterprise processes |
| ISO/IEC TS 33073:2017 | Information technology — Process assessment — Process capability assessment model for quality management |
| ISO/IEC TS 33072:2016 | Information technology — Process assessment — Process capability assessment model for information security management |
| BS ISO/IEC 30105-4:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Terms and concepts |
| PD ISO/IEC TR 33014:2013 | Information technology. Process assessment. Guide for process improvement |
| 15/30319466 DC : 0 | BS ISO/IEC 29110-3-3 - SOFTWARE ENGINEERING - LIFECYCLE PROFILES FOR VERY SMALL ENTITIES (VSES) - PART 3-3: CERTIFICATION REQUIREMENTS FOR PROCESS CAPABILITY |
| BS ISO/IEC 33063:2015 | Information technology. Process assessment. Process assessment model for software testing |
| BS ISO/IEC 29169:2016 | Information technology. Process assessment. Application of conformity assessment methodology to the assessment to process quality characteristics and organizational maturity |
| PD ISO/IEC TS 33030:2017 | Information technology. Process assessment. An exemplar documented assessment process |
| ISO 8000-2:2017 | Data quality — Part 2: Vocabulary |
| BS ISO/IEC/IEEE 15939:2017 | Systems and software engineering. Measurement process |
| ISO/IEC 30105-5:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 5: Guidelines |
| ISO/IEC 29110-3-3:2016 | Systems and software engineering — Lifecycle profiles for Very Small Enterprises (VSEs) — Part 3-3: Certification requirements for conformity assessments of VSE profiles using process assessment and maturity models |
| ISO/IEC 30105-1:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 1: Process reference model (PRM) |
| ISO/IEC TR 33014:2013 | Information technology — Process assessment — Guide for process improvement |
| BS ISO/IEC 29190:2015 | Information technology. Security techniques. Privacy capability assessment model |
| BS ISO/IEC 30105-3:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Measurement framework (MF) and organization maturity model (OMM) |
| BS ISO/IEC 30105-2:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process assessment model (PAM) |
| PD ISO/IEC TS 33052:2016 | Information technology. Process reference model (PRM) for information security management |
| 13/30241122 DC : 0 | BS ISO/IEC 33002 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - REQUIREMENTS FOR PERFORMING PROCESS ASSESSMENT |
| PD ISO/IEC TS 33072:2016 | Information technology. Process assessment. Process capability assessment model for information security management |
| 14/30259865 DC : 0 | BS ISO/IEC 33063 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PROCESS ASSESSMENT MODEL FOR SOFTWARE TESTING |
| ISO/IEC 29190:2015 | Information technology — Security techniques — Privacy capability assessment model |
| ISO/IEC 30105-2:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 2: Process assessment model (PAM) |
| ISO/IEC TS 33052:2016 | Information technology — Process reference model (PRM) for information security management |
| ISO/IEC/IEEE 24765:2017 | Systems and software engineering — Vocabulary |
| ISO/IEC 33001:2015 | Information technology — Process assessment — Concepts and terminology |
| ISO/IEC 33003:2015 | Information technology — Process assessment — Requirements for process measurement frameworks |
| ISO/IEC 33002:2015 | Information technology — Process assessment — Requirements for performing process assessment |
| ISO/IEC 33004:2015 | Information technology — Process assessment — Requirements for process reference, process assessment and maturity models |
| ISO/IEC 15939:2007 | Systems and software engineering — Measurement process |
| AS ISO/IEC/IEEE 12207:2019 | Systems and software engineering - Software life cycle processes |
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US$96.00
Excluding Tax where applicable
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