AS/NZS 3906:1994
Superseded
View Superseded by
Quality of service - Guide to customer expectations
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
English
01-01-1994
06-30-2017
Provides guidance to suppliers of products and services in the identification and development of customer expectations as a focal element of the quality system.
| Committee |
QR-002
|
| DocumentType |
Standard
|
| ISBN |
0 7262 8826 8
|
| Pages |
11
|
| PublisherName |
Standards Australia
|
| Status |
Superseded
|
| SupersededBy | |
| Supersedes | |
| UnderRevision |
This Standard gives guidance to suppliers in the identification and development of customer expectations. It also addresses those factors in the supply and delivery of products or services which influence customer quality perceptions.
First published as Joint Standard AS/NZS 3906:1994.
| SAA/SNZ HB66:1996 | ISO 9000 For Small Businesses - What to do |
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