ISO 24511:2007
Withdrawn
View Superseded by
Activities relating to drinking water and wastewater services — Guidelines for the management of wastewater utilities and for the assessment of wastewater services
Hardcopy , PDF
English, French, Spanish, Castilian
11-29-2007
04-09-2025
ISO 24511:2007 provides guidelines for the management of wastewater utilities and for the assessment of wastewater services.
ISO 24511:2007 is applicable to publicly and privately owned and operated wastewater utilities, but does not favour any particular ownership or operational model.
ISO 24511:2007 addresses wastewater systems in their entirety and is applicable to systems at any level of development (e.g. pit latrines, on-site systems, networks, treatment facilities).
The following are within the scope of ISO 24511:2007:
- the definition of a language common to different stakeholders;
- objectives for the wastewater utility;
- guidelines for the management of wastewater utilities;
- service assessment criteria and related examples of performance indicators, all without setting any target values or thresholds.
| Committee |
ISO/TC 224
|
| DevelopmentNote |
Supersedes ISO/DIS 24511. (12/2007)
|
| DocumentType |
Standard
|
| Pages |
59
|
| PublisherName |
International Organization for Standardization
|
| Status |
Withdrawn
|
| SupersededBy | |
| UnderRevision |
| Standards | Relationship |
| GOST R ISO 24511 : 2009 | Identical |
| NEN ISO 24511 : 2008 | Identical |
| NS ISO 24511 : 1ED 2007 | Identical |
| BS ISO 24511:2007 | Identical |
| NF ISO 24511 : 2010 | Identical |
| DIN SPEC 19756:2012-03 | Identical |
| 15/30318274 DC : 0 | BS ISO 24523 - SERVICE ACTIVITIES RELATING TO DRINKING WATER SUPPLY SYSTEMS AND WASTEWATER SYSTEMS - GUIDELINES FOR BENCHMARKING OF WATER UTILITIES |
| 13/30287398 DC : 0 | ISO/TR 37150 - SMART COMMUNITY INFRASTRUCTURES - REVIEW OF EXISTING ACTIVITIES RELEVANT TO METRICS |
| BS ISO 24510:2007 | Activities relating to drinking water and wastewater services. Guidelines for the assessment and for the improvement of the service to users |
| 16/30300273 DC : 0 | BS ISO 24516-3 - GUIDELINES FOR MANAGEMENT OF ASSETS OF WATER SUPPLY AND WASTEWATER SYSTEMS - PART 3: WASTEWATER COLLECTION NETWORKS |
| BS ISO 24516-3:2017 | Guidelines for the management of assets of water supply and wastewater systems Wastewater collection networks |
| ISO 20760-2:2017 | Water reuse in urban areas — Guidelines for centralized water reuse system — Part 2: Management of a centralized water reuse system |
| I.S. EN ISO 11295:2017 | CLASSIFICATION AND INFORMATION ON DESIGN AND APPLICATIONS OF PLASTICS PIPING SYSTEMS USED FOR RENOVATION AND REPLACEMENT (ISO 11295:2017) |
| ISO 24523:2017 | Service activities relating to drinking water supply systems and wastewater systems — Guidelines for benchmarking of water utilities |
| ISO 24516-3:2017 | Guidelines for the management of assets of water supply and wastewater systems — Part 3: Wastewater collection networks |
| BS ISO 24518:2015 | Activities relating to drinking water and wastewater services. Crisis management of water utilities |
| BS ISO 24523:2017 | Service activities relating to drinking water supply systems and wastewater systems. Guidelines for benchmarking of water utilities |
| 18/30320655 DC : 0 | BS ISO 20325 - SERVICE ACTIVITIES RELATING TO DRINKING WATER SUPPLY AND WASTEWATER SYSTEMS - STORMWATER MANAGEMENT - GUIDELINES FOR STORMWATER MANAGEMENT IN URBAN AREAS |
| 16/30325415 DC : 0 | BS ISO 20760-2 - WATER REUSE IN URBAN AREAS - GUIDELINES FOR CENTRALIZED WATER REUSE SYSTEM - PART 2: MANAGEMENT OF A CENTRALIZED WATER REUSE SYSTEM |
| 15/30299934 DC : DRAFT MAY 2015 | BS ISO 24516-1 - GUIDELINES FOR MANAGEMENT OF ASSETS OF WATER SUPPLY AND WASTEWATER SYSTEMS - PART 1: DRINKING WATER DISTRIBUTION NETWORKS |
| ISO 24512:2007 | Activities relating to drinking water and wastewater services — Guidelines for the management of drinking water utilities and for the assessment of drinking water services |
| ISO 5127:2017 | Information and documentation — Foundation and vocabulary |
| 14/30292366 DC : 0 | BS ISO 24521 - ACTIVITIES RELATING TO DRINKING WATER AND WASTEWATER SERVICES - GUIDELINES FOR THE MANAGEMENT OF BASIC ONSITE DOMESTIC WASTEWATER SERVICES |
| BS ISO 5127:2017 | Information and documentation. Foundation and vocabulary |
| ISO 24510:2007 | Activities relating to drinking water and wastewater services — Guidelines for the assessment and for the improvement of the service to users |
| PD ISO/TS 37151:2015 | Smart community infrastructures. Principles and requirements for performance metrics |
| PD ISO/TR 37150:2014 | Smart community infrastructures. Review of existing activities relevant to metrics |
| ISO/TS 37151:2015 | Smart community infrastructures — Principles and requirements for performance metrics |
| IWA 6:2008 | Guidelines for the management of drinking water utilities under crisis conditions |
| ISO/TR 37150:2014 | Smart community infrastructures — Review of existing activities relevant to metrics |
| 13/30288039 DC : 0 | BS ISO 24518 - ACTIVITIES RELATING TO DRINKING WATER AND WASTEWATER SERVICES - CRISIS MANAGEMENT OF WATER UTILITIES |
| BS ISO 24512:2007 | Activities relating to drinking water and wastewater services. Guidelines for the management of drinking water utilities and for the assessment of drinking water services |
| 08/30173995 DC : DRAFT JULY 2008 | BS EN ISO 11295 - GUIDANCE ON THE CLASSIFICATION AND DESIGN OF PLASTICS PIPING SYSTEMS USED FOR RENOVATION |
| DIN EN ISO 11295:2016-08 (Draft) | CLASSIFICATION AND INFORMATION ON DESIGN OF PLASTICS PIPING SYSTEMS USED FOR RENOVATION |
| EN ISO 11295:2017 | Classification and information on design and applications of plastics piping systems used for renovation and replacement (ISO 11295:2017) |
| ISO 24518:2015 | Activities relating to drinking water and wastewater services — Crisis management of water utilities |
| BS EN ISO 11295:2017 | Classification and information on design and applications of plastics piping systems used for renovation and replacement |
| ISO 24521:2016 | Activities relating to drinking water and wastewater services — Guidelines for the management of basic on-site domestic wastewater services |
| ISO 11295:2017 | Classification and information on design and applications of plastics piping systems used for renovation and replacement |
| UNE 178101-1:2015 | Smart cities. Infrastructures. Public Service Networks. Part 1: Water Networks. |
| NFP 15 900-3 : 2002 | LOCAL PUBLIC SERVICES - GUIDELINES FOR SERVICE ACTIVITIES RELATING TO DRINKING WATER SUPPLY AND SEWERAGE - PART 3: MANAGEMENT OF WASTE WATER TREATMENT |
| ISO 5725-1:1994 | Accuracy (trueness and precision) of measurement methods and results — Part 1: General principles and definitions |
| NEN 3398 : 2015 | DRAIN AND SEWER SYSTEMS OUTSIDE BUILDINGS - INVESTIGATION AND ASSESSMENT |
| EN 752-3 : 1996 | DRAIN AND SEWER SYSTEMS OUTSIDE BUILDINGS - PART 3: PLANNING |
| EN 752-6 : 1998 | DRAIN AND SEWER SYSTEMS OUTSIDE BUILDINGS - PUMPING INSTALLATIONS |
| AWWA WUC SURVEY - LARGE : 0 | AWWA COMPENSATION SURVEY: LARGE WATER AND WASTEWATER UTILITIES |
| ISO 14031:2013 | Environmental management — Environmental performance evaluation — Guidelines |
| EN 752-2 : 1996 | DRAIN AND SEWER SYSTEMS OUTSIDE BUILDINGS - PERFORMANCE REQUIREMENTS |
| EN 752-5 : 1997 | DRAIN AND SEWER SYSTEMS OUTSIDE BUILDINGS - REHABILITATION |
| NEN NPR 3220 : 1994 | DRAINAGE AND SEWERAGE OUTSIDE BUILDINGS - MANAGEMENT, OPERATION, RENOVATION AND MAINTENANCE |
| EN 752-1 : 1995 | DRAIN AND SEWER SYSTEMS OUTSIDE BUILDINGS - PART 1: GENERALITIES AND DEFINITIONS |
| ISO 24512:2007 | Activities relating to drinking water and wastewater services — Guidelines for the management of drinking water utilities and for the assessment of drinking water services |
| NFP 15 900-2 : 2001 | LOCAL PUBLIC SERVICES - GUIDELINES FOR DRINKING WATER SUPPLY AND SEWERAGE SERVICE ACTIVITIES - PART 2: MANAGEMENT OF A SEWERAGE NETWORK |
| ISO 14001:2015 | Environmental management systems — Requirements with guidance for use |
| ISO 9001:2015 | Quality management systems — Requirements |
| EN 752-4 : 1997 | DRAIN AND SEWER SYSTEMS OUTSIDE BUILDINGS - PART 4: HYDRAULIC DESIGN AND ENVIRONMENTAL CONSIDERATIONS |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| ISO 24510:2007 | Activities relating to drinking water and wastewater services — Guidelines for the assessment and for the improvement of the service to users |
| NFP 15 900-1 : 2000 | LOCAL PUBLIC SERVICES - GUIDELINES FOR SERVICE ACTIVITIES RELATING TO DRINKING WATER SUPPLY AND SEWERAGE - PART 1: USER SERVICES |
| EN 752-7 : 1998 | DRAIN AND SEWER SYSTEMS OUTSIDE BUILDINGS - MAINTENANCE AND OPERATIONS |