JIS Q 10003:2010
Superseded
View Superseded by
Quality management -- Customer satisfaction -- Guidelines for dispute resolution external to organizations
English
09-21-2010
05-10-2022
This Japanese Industrial Standard provides guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization.
| DocumentType |
Standard
|
| Pages |
38
|
| ProductNote |
Japanese PDF version unavailable from Intertek Inform.
|
| PublisherName |
Japanese Standards Association
|
| Status |
Superseded
|
| SupersededBy |
| Standards | Relationship |
| ISO 10003:2007 | Identical |
Reaffirmed 2015 2010(R2015) [20/10/2015]2010 [21/09/2010]
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