• Shopping Cart
    There are no items in your cart
Meet Inform Select. Always-on access to the Standards your organisation relies on. Explore Inform Select

JIS Q 20000-1:2007

Withdrawn

Withdrawn

View Superseded by

Information technology -- Service management -- Part 1: Specification Part 1: Specification

Available format(s)

PDF

Language(s)

English

Published date

04-20-2007

Withdrawn date

10-23-2025

Superseded by

JIS Q 20000-1:2012

US$40.78
Excluding Tax where applicable

1 - 
2 - 
3 - 
4 - 
5 - 
6 - 
7 - 
8 - 
9 - 
10 - 
11 - 
12 - 
13 - 
14 - 
15 - 
16 - 
17 - 
18 - 
19 - 
20 - 
21 - 
22 - 
23 - 
24 - 
25 - 

This part of JIS Q 20000 defines the requirements for a service provider to deliver managed services of an acceptable quality for its customers.

DocumentType
Standard
Pages
19
ProductNote
Japanese PDF version unavailable from Intertek Inform.
PublisherName
Japanese Standards Association
Status
Withdrawn
SupersededBy

Standards Relationship
ISO/IEC 20000-1:2005 Identical

Reaffirmed 2011

JIS Q 20000-2:2007 Information technology -- Service management -- Part 2: Code of practice Part 2: Code of practice

US$40.78
Excluding Tax where applicable