JIS Q 20000-1:2012
Withdrawn
View Superseded by
Information technology -- Service management -- Part 1: Service management system requirements Part 1: Service management system requirements
English
09-20-2012
10-23-2025
This Japanese Industrial Standard specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.
| DocumentType |
Standard
|
| Pages |
37
|
| ProductNote |
Japanese PDF version unavailable from Intertek Inform.
|
| PublisherName |
Japanese Standards Association
|
| Status |
Withdrawn
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| ISO/IEC 20000-1:2011 | Identical |
Reaffirmed 2017
A newer version of this standard is available.
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