NEN NPR ISO/TS 10004 : 2010
Superseded
Superseded
View Superseded by
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR MONITORING AND MEASURING
Published date
01-12-2013
Publisher
Superseded date
09-26-2012
Superseded by
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Gives guidance in defining and implementing processes to monitor and measure customer satisfaction.
| DocumentType |
Standard
|
| PublisherName |
Netherlands Standards
|
| Status |
Superseded
|
| SupersededBy |
| Standards | Relationship |
| ISO/TS 10004:2010 | Identical |
Summarise
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