NS EN 15017 : 1ED 2006

Foreword
Introduction
1 Scope
2 Terms and definitions
3 Requirements
  3.1 Funeral personnel
  3.2 Complaints handling procedures
  3.3 Monitoring system
  3.4 Care of the deceased and hygienic measures
  3.5 Removal/transfer and transport
  3.6 Funeral home facilities
  3.7 Funeral
  3.8 Advisory service
  3.9 Pre-arrangement of funerals
Annex A (informative) "Laissez-passer" for a deceased or
        cremated remains (Example)
Annex B (informative) Code of ethics of the International
        Cremation Federation (ICF)
Annex C (Informative) A-deviations

Presents the requirements for the provision of funeral services.